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The Brains Behind My RV Resource: The Yellow Pages for RV Services

My RV Resource was founded with the aim to simplify the process of finding reliable RV services and products. Using the My RV Resource platform, RV owners can easily locate reputable service providers for various specialties, including RV storage, RV inspections, mobile repairs, RV training, holding tank cleaning and more. Additionally, the platform supports RV manufacturers, service provider networks and campgrounds in locating quality services and products for their specific needs.

Lisa and Jason Carletti are the driving force behind My RV Resource. Their journey into the RV lifestyle began in 2016 when Lisa, a certified surgical technologist, embarked on three-month contracts in hospitals across the United States. The couple jumped into RVing, starting with a Class A gas motorhome and transitioning to a fifth wheel for full-time living.

In July 2021, Lisa and Jason achieved Master Certified RV Inspector status, marking a significant milestone in their journey. Operating a successful small business, aptly named My RV Inspection and based in Tampa, Florida, they have conducted over 1,000 certified RV inspections, including assessments for FEMA disaster relief efforts following Hurricanes Irma and Florence.

Jason’s extensive experience as a technician spans various industries, coupled with his certification as an RV Inspector and RVTI Registered Technician since 2017. His commitment to excellence earned him recognition as Inspector of the Month in March 2018 and a Service Excellence Award in October 2018.

Lisa’s background in healthcare spanning nearly 25 years underscores her meticulousness and attention to detail. She became a Certified RV Inspector and RVTI Registered Technician in January 2018, becoming the first female in the nation to achieve Master RV Inspector certification.

Toy Storage Nation recently caught up with Lisa and Jason to learn more about how myrvresource.com has evolved over the past few years since we first visited. 

My RVResource.com is a unique brand in the RV world. Can you summarize what the company does?

Jason and I believe that My RV Resource is different from others because we aren’t focusing on one specialty of RV service providers. We have over 11,000 company listings across 16 categories including:

  • RV Inspection
  • RV Repair Shop
  • Mobile RV Repair
  • RV Storage
  • RV Detailing
  • Towing / Transport
  • RV Training
  • Holding Tank Cleaning
  • RV Rentals
  • RV Dealer
  • RV Manufacturer
  • RV Accessories
  • RV Parts
  • Golf Carts And Scooters
  • Business Solutions

Our main business is My RV Inspection, based in Tampa, Fla. We’ve been certified RV inspectors since 2017 and have performed over 700 inspections between the two of us. In July 2021, we earned our Master Certification as the first RV inspector couple, with Lisa being the first female Master RV Inspector in the United States.

Our mission is to connect RV enthusiasts with RV service providers and product suppliers and we continually collaborate with other RV entrepreneurs to ensure an unmatched experience for RV enthusiasts and RV service providers alike.

More specifically, how can My RV Resource benefit RV owners, storage operators and vendors? 

My RV Resource benefits RV owners by providing a comprehensive directory of services and user reviews making it easier to maintain and enjoy their RVs. Storage operators gain increased visibility and customer acquisition through our platform, while vendors can reach a targeted audience and gain valuable market insights. Overall, My RV Resource creates a centralized, interconnected community that enhances the RV ownership experience and supports the RV storage industry’s growth.

What are some value-added amenities/services that RV and boat storage operators can offer without renovations? What are some they can offer with relatively little investment and small renovations?

RV and boat storage operators can add great value with a few smart changes, even without major renovations. Here are some ideas:

  1. RV Hookups for Inspections and Repairs: Set up storage bays with power and water hookups. RVers can rent these spaces for the day to perform inspections or get routine maintenance and repairs done on-site.
  2. Spaces for RV Services: Offer areas for RV consultation, training, and detailing services. This makes it convenient for owners to get all the help they need in one place.
  3. Partner with Towing and Rental Companies: Work with RV towing and transport companies to offer easy towing services. Partner with RV rental companies to use your facility as a pickup and drop-off point.
  4. Add RV Accessories and Parts to Your Storefront: Stock essential RV accessories and parts in your store. This ensures RV owners have access to what they need without going elsewhere.
  5. Affiliations with Golf Cart and Scooter Sellers: Partner with businesses that sell golf carts and scooters. These can be useful for customers to use within the storage facility or at their travel destinations.
  6. RV Holding Tank Cleaning: If you already have an RV dump station, contract with a local RV service provider that offers holding tank cleaning services. If not, consider installing a few RV sewer connections to provide this valuable service.

By implementing these ideas, RV and boat storage operators can create a comprehensive service hub that enhances customer satisfaction and drives business growth.

There is an option for consumers to recommend companies to be listed on the online directory? What steps do you take to ensure that you have listed companies that are fully functional and operational? 

We utilize the same vetting process to review any companies suggested by a consumer or another RV service provider. This includes, but isn’t limited to, researching their online presence like websites and social media channels, checking BBB records and Google reviews as well as reaching out personally in some cases.

One of the main reasons we started My RV Resource was to help smaller businesses increase their online presence so this information isn’t always readily available. Ultimately, those obstacles are exactly what we’re aiming to solve for the consumer.

Tell us about your membership program and the different membership levels for RV Enthusiasts? 

Currently, we have an open search platform so anyone can use the search box or popular specialty buttons on the homepage to find RV service providers across the continental United States (including Alaska) and Canada.

There’s no requirement to log in to search and browse all company listings and access the content library and blog posts.

RV enthusiasts have the option to log in and become a member for free. This allows them to add honest ratings and reviews, suggest companies added to the directory, and inquire about services via quote request forms found on every company listing page.

Another feature is the ability to perform advanced searches to help find the right RV service pro for the job.

Are there any perks that a member enjoys such as discounts on services offered by the listed companies? 

RV service providers and product suppliers have the ability to add coupons to their company listings so anyone visiting the website can use the global site search box in the purple header to search for “coupon” or “discount.” 

My RV Resource is working diligently to discover additional benefits to pass along to both RV enthusiasts and RV service pros. Currently, our biggest benefit is having all the listings in one common website which is unparalleled in the industry. 

There is a common myth that you can simply search Google or other search engines but the reality is that most small businesses in the RV industry are lacking a strong online presence and that’s another obstacle My RV Resource helps RV enthusiasts avoid.

What perks and options do the paid RV service pro and products suppliers members get to enjoy? 

Every RV service pro member is important to us and enjoys unlimited location changes, quote request forms, and reviews that travel with them. 

  1. Basic Pro Membership:

   – Directory listing and a landing page.

   – Establishes an online presence within a community of RV enthusiasts and service providers.

  1. VIP Pro Membership:

   – Comprehensive mini-website that directs traffic to your company.

   – SEO-friendly web presence on major search engines (Google, Bing, DuckDuckGo).

   – Ad removal, elimination of local competition on the listing page, extra SEO features, and preferred sort order in directory searches.

  1. Premier Pro Membership:

   – All VIP Pro benefits plus prominent placement on the My RV Resource homepage.

   – Highlighted member results on search pages, sponsored social media posts, and a featured blog post.

   – Offers extensive marketing opportunities at a fraction of traditional marketing costs.

Each tier caters to different business needs and budgets, helping you choose the best plan for your marketing objectives.

Is it possible for an RV company that is not a member and is not listed to place ads on your site? What is the procedure and cost for placing ads on the site? 

Absolutely! Advertising on My RV Resource provides exposure to a highly targeted audience of RV enthusiasts, travelers, and industry professionals. By showcasing your products or services on our platform, you can increase brand visibility, drive traffic to your website, and generate leads within the RV community.

In addition to traditional advertising options, we offer various promotional opportunities such as sponsored content, featured listings, event partnerships, and more. These opportunities can help amplify your brand message and increase engagement with our audience. Contact us to learn more about our promotional offerings.

Don’t miss out on the opportunity to reach a highly specialized audience within the RV industry.

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