Aiming to enhance and simplify the online experience for storage tenants, ClickandStor® has introduced Aiden Chat, an intelligent, always-on virtual assistant designed specifically for self-storage operators, property managers, and renters. ClickandStor® is known widely for its Online Rental Suite, an extensive platform that optimizes revenue, enhances rental security, and increases facilities’ visibility.
With 24/7 access, multilingual support, and deep integration with leading property management systems, Aiden Chat is designed to help users streamline communications, boost occupancy, and enhance the customer experience.
Key Tenant Features
- AI-Driven Recommendations: Learns customer preferences to deliver personalized unit suggestions in real time to streamline the rental process and boost conversions.
- 24/7 Availability: Captures leads day or night by providing instant support and guidance, even when your office is closed.
- Seamless Integration: Pulls live unit data from top PMS platforms for accurate, real-time availability.
- Multilingual Support: Breaks language barriers with built-in multilingual capabilities to better serve diverse communities.
- Interactive and User-Friendly: Acts as a smart assistant, answering questions and guiding users through rentals.
- History Retention: Saves chat history for 24 hours, so customers can return and pick up where they left off, reducing lost leads.
Aiden Chat and ClickandStor® are innovations by The Storage Group®.
