By Melissa van Ruiten
Exceptional customer service is the essence of how Oakley Executive RV & Boat Storage does business. This promise lies in their meeting or exceeding each customer’s expectations every time.
The company is dedicated to quality, transparency and consistency. Oakley Executive RV & Boat Storage holds itself to high standards in all of these areas, focusing its efforts on creating an executive-level, high-class facility and successfully delivering on their promises.
“I’ve wanted to work in this business since I built an RV and boat storage facility for a customer in 1990,” said Robert Hayworth, innovative entrepreneur and owner of Oakley Executive RV & Boat Storage. “What inspired me was the opportunity to create a state-of-the-art, class A facility with premier amenities and a real contribution to my customers’ enjoyment.”
The facility, which launched its Phase 1 in 2013, has developed a local reputation of having a friendly staff, beautiful and impeccably maintained grounds and a highly secure environment for those who wish to store their RV’s, boats, ATVs, trailers and more.
“With a waiting list that has opened up for the first time in years due to the opening of Phase 3, we now have the privilege of storing over 550 RVs and boats each month,” Hayworth said.“ Customer satisfaction that drives our fast lease-up continues to assure us that we are on the right track.”
The development of Oakley Executive RV & Boat Storage into what it is today was not always easy.
“Keeping up with the demand has been a really big challenge,” said Hayworth. “On the development side, getting the entitlements was challenging initially. However, once the City of Oakley saw the added benefit of the solar portion of the project, they rallied their support and were instrumental in helping us bring this project to fruition.”
The addition of the solar panels to the company’s facility is a bonus not just for customers but also for the community of Oakley as a whole.
“Ours is a purpose-driven business, where the benefit is enjoyed by the customer, the owner, the city, the community and the environment,” said Hayworth of the highlights of his experience building the company. “We are grateful to be able to provide exceptional service to each customer and to know that the solar element on the canopies is adding value beyond our customers, to the entire Oakley community, powering over 800 homes with solar energy every month via the utility power buyback program.”
As part of the storage lease, the fully paved facility offers access to a private dump station, complimentary ice, air, use of a power washer, and more! With an emphasis on security, every space is covered and secured behind a 14-foot-high perimeter fence and under 24-hour security surveillance.
Hayworth said the three most important values of the company are: “Customer satisfaction, delivering value and contributing exponentially to our customers’ experience of fun and enjoyment.”
The positive impact on the company’s customers and surrounding community is rippling outward as it creates a standard of sustainable growth and connection.
Concerning the expected growth of the company over the next few years, Hayworth said: “When you are lucky enough to design, develop and deliver a business that offers exceptional customer satisfaction, growth comes to your door. “With the opening of Phase 3, our physical expansion is complete for now. Our growth for the future will be coming from our vision and focus, which is to continue improving our customers’ experience and delivering enjoyment and satisfaction.”
For more information, visit oakleyrvboat.com.
Melissa van Ruiten is a reporter for thepress.net.
Learn From Industry Pro Bob Hayworth, Dec. 1, in Fort Myers
LAST CHANCE TO REGISTER: Learn the A to Z of developing, operating and investing in RV and boat storage at the Toy Storage Nation Executive RV and Boat Storage Workshop in Fort Myers, Fla., Dec. 1, 2023. This exclusive, one-day workshop is designed to accelerate your success in this rapidly growing, prosperous industry. Learn directly from the experts, including Bob Hayworth, who leads a thorough presentation on building a Class A canopy site AND leads attendees on a site facility tour in Fort Myers. Register today.
