By Bob Hayworth
RV and boat storage facilities practically run themselves. An office manager, a part-time person and someone who can do minor facility maintenance and clean-up are all you need.
With a covered solar toy storage, there are no moving parts, except for the automated gate and a few rolling doors if there are full enclosure units.
The business can also be cashless and paperless. A website can handle online monthly rental payments, round-the-clock access to the renter’s balance and encourages paying ahead for those that rent yearly. Offering online tools gives the customer a greater sense of control over their rental experience.
When it comes to security, 24-hour video monitoring is your watchdog. There’s no need for security personnel. Investing in advanced security technology and features are worth the extra expense. People like the peace of mind and will pay a premium to have it.
There is no need for a day or night gate attendant; a 24-hour access key fob allows clients to come and go. The office manager is there mainly for customer convenience and peace of mind. Tenants like to interact and see a friendly face at the counter. He or she is there to answer questions, like how to winterize their RV or boat.
The office manager can also give tours of the facility and its amenities and offer other services such as motorhome wash, propane refill and winterizing.
Bob Hayworth is CEO and founder of Baja Carports, which designs, engineers, fabricates and installs carports nationwide for a variety of purposes, including RV and boat storage. Fore more information, visit Baja’s website.
